VCA Voice Veterinary Podcast
As VCA Animal Hospitals Chief Medical Officer, Dr. Kerl has been privileged to speak with so many amazing people in the veterinary profession, whether they have newly joined our hospitals or are seasoned professionals. Their contributions to the veterinary industry are the inspiration for this podcast to share stories of hope and encouragement about what it means to be the people who care for pets.
VCA Voice Veterinary Podcast
Behind the Scenes with VCA's Virtual Care Team: Rachel Turner, CVT
In this episode, Dr. Kerl welcomes Rachel Turner, a credentialed veterinary technician and one of the managers of virtual care services for VCA. Rachel shares her journey in veterinary medicine, from starting as a part-time veterinary technician to joining the virtual care team at VCA. She discusses VCA Live Chat, which supports our clients through medical triage and education 24 hours every day. Rachel also highlights the qualities she looks for in team members and the resources available to virtual care technicians, such as the Knowledge Base.
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